You can book on our website: www.arrecifespuertomorelos.com; simply click on BOOK and you'll see all available options and rates for each room category. If you have any additional questions, please contact us: phone number 52 998 253 6060 or email arrecifes@puertomorelos.com. We'll be happy to assist you.

We have several payment options: – Cash in pesos or USD, – Local bank deposit or transfer, – Through PayPal or – With your credit or debit card.

No, pets are not allowed. We greatly appreciate your understanding.

Smoking is not permitted anywhere in the hotel, and there are no designated smoking areas. We ask for your cooperation in this regard.

Late check-out is possible depending on availability on your departure date and is subject to an additional charge. This allows you to stay until 5:00 PM. Please request this at reception. The cost will be communicated to you at reception, and payment is required at reception (CASH ONLY).

We offer transportation SUBJECT TO AVAILABILITY only for our guests to and from the airport with an additional cost of $1,200.00 MXN pesos (per service) in a private van for up to 8 passengers and their luggage. The cost of the round trip (round trip) to the airport-hotel will be $2,400.00 MXN pesos MN. The cost of this service must be paid in advance to confirm the service.

Arrival before 3:00 PM is possible depending on availability on your arrival date and has an additional cost. This allows you to enter from 11:00 AM, but not before this time.

If you need anything like this, we'd be happy to help. There is an additional cost, and the amount will depend on the amenities you require. Contact us at arrecifes@puertomorelos.com and send us all the details you need. We will get back to you with the cost details. Thank you in advance.